Customer Service is RTG’s Number One Priority.
From the very first moment you contact RTG, you’ll understand why we enjoy an outstanding reputation.
Whether an order is large or small, the expertise of our staff provides quality service with consistent attention to detail and we promise that everything possible will be done to ensure that each order is handled quickly, efficiently and cost-effectively.
Give your healthcare facility the level of technological excellence and impeccable service you can only get from a company whose reputation is built on the promises it keeps. We look forward to serving you soon.
RTG has worked with healthcare facilities all across the country, large and small, on installations that range from one TV to a full replacement of all the TVs in the facility.
Our team is trained at installations in the hospital environment, working with staff to ensure as little disruption and down time as possible, and are able to troubleshoot and problems that may arise in the process.
RTG performs installation services all over the country.
The site consultation is the first step in the process of any major project.
Whether it is a simple TV installation or a complete RF Distribution system and HD upgrade, RTG wants to fully and clearly understand your goals and what is needed for this project.
We will work with your facilities department to assess everything from the type of coaxial cable and connectors your facility must use to test the RF signals in the patient rooms.
Once the site assessment is complete, we will provide documentation of the assessment with recommendations and a proposal to move forward with the cable upgrade and new HDTV service.
At RTG we are dedicated to you and your facility. Our project management team will develop and customize the installation process of your new televisions and systems.
From project management, planning to installation, order staging for projects, white glove delivery and installation, to RTG’s quick ship program, we have all of your installation needs covered.
Our team is trained for working in hospital environments and will work seamlessly with your staff to make sure the process is positive, smooth, and effortless.
Our project management team will develop and customize the installation process of your systems.
RTG offers customized system maintenance & service contracts
The RTG team will work with you to customize a system maintenance and service contract, specifically for your facility. Each hospital has unique needs and we want to make sure we address those needs. To learn more about system maintenance and service contract contact us.