Benefits of Digital Wayfinding for Healthcare Facilities

Hospitals can be difficult to navigate. The endless hallways, various department floors, and long directories make it easy for newcomers to lose their way.

Static maps can provide a general layout of the floors. However, they’re not easily customized, and they can create more problems if they’re not up-to-date. Interactive digital wayfinding signage, on the other hand, is an easy and effective way to help your patients, their families, and other visitors find exactly where they need to be and how to get there.

Let’s take a closer look at a few of the benefits of a digital hospital wayfinding system.

Fewer Staff Interruptions

If you’ve ever worked in a hospital, chances are you’ve answered navigation questions from lost patients and visitors regularly. With the implementation of digital wayfinding signage, your staff can spend less time answering questions and more time focusing on their work.

Improved Patient Satisfaction

Your facility’s patients and visitors already have heightened stress levels before they even enter the front door. Providing them with easy-to-read navigation and a clear sense of direction can help ease their anxieties. Digital wayfinding allows them to be met with a welcoming atmosphere upon their arrival, which certainly can’t hurt your HCAHPS scores.

Improved Traffic Flow

Hallways are some of the busiest places to be in a hospital. When patients and visitors aren’t sure where to go, the hallways become congested, creating problems for doctors, nurses, and emergency situations. Digital wayfinding helps clear up confusion, which can improve the traffic flow through the busy areas.

Easily Updated Information

In larger hospitals and medical facilities, office and department locations can change regularly. If any wayfinding information is outdated, patients can end up lost and confused. With digital signage, a facility can easily update maps and directories in real-time, providing patients with the most up-to-date information.

Help your patients and visitors find their destination with ease. At RTG, we’re a one-stop solution for planning, installation, and maintenance of your healthcare facility’s digital wayfinding signage.

Ready to talk about wayfinding signage options for your healthcare facility? Contact us today!